How TIG INFORMATICA SL collects, uses, stores, and protects your personal data.
This Privacy Policy explains how TIG INFORMATICA SL ("we," "us," or "our"), located at C/ de Donoso Cortés, 70, B, 28015 Madrid, Spain, collects and processes personal data when you visit our website and use our financial education and consulting services. We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR), UK GDPR, and applicable privacy laws. If you have any questions about this policy, you may contact us at [email protected].
When you interact with our website and services, we may collect the following categories of personal data:
We process your personal data under one or more of the following legal bases, depending on the type of data and the purpose of processing:
Legal basis: Consent (Art. 6.1.a) and, where a service relationship exists, performance of a contract (Art. 6.1.b).
Legal basis: Consent (Art. 6.1.a). Analytics cookies are activated only after you provide explicit consent.
Legal basis: Consent (Art. 6.1.a). Marketing cookies are activated only after you provide explicit consent.
Legal basis: Legitimate interest (Art. 6.1.f). We have a legitimate interest in protecting our website and users from fraud, unauthorized access, and security threats.
We divide cookies used on this website into three distinct categories. Each category serves a different purpose and has different consent requirements.
These cookies are necessary for the core functionality of our website, including security, session management, and remembering your cookie preferences. Without these cookies, the website cannot function properly.
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information about page views, session duration, and navigation patterns. This data helps us improve the user experience and site performance.
Marketing cookies are used for remarketing, personalized ad delivery, and conversion tracking. These cookies allow us to measure the effectiveness of advertising campaigns and deliver relevant advertisements to users who have previously visited our website.
Third-party ad serving: Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.
Advertising partners: We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.
Remarketing: We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.
YouTube and Display Network: Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.
Tracking technologies: We use the following tracking technologies on this website:
Advertising measurement: We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions, calls, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.
Technologies in use: Advertising and analytics technologies active on this site:
Opt-out from personalized advertising: You may opt out of personalized advertising at any time:
Opting out does not remove ads entirely. You will continue to see non-personalized advertisements.
Cookie preference management: You can manage your cookie preferences at any time by clicking the Manage cookie preferences link, which opens a panel where you can accept or reject each cookie category independently.
Our cookie consent banner offers three clear options: "Accept All," "Reject Non-Essential," and "Manage Preferences." The banner does not activate analytics or marketing cookies until the user explicitly accepts them. Your consent choice is stored in your browser's local storage for 12 months. The banner can be dismissed without accepting, in which case only essential cookies remain active. The banner links directly to this Privacy Policy page.
Consent Statement
By clicking "Accept All Cookies," you consent to the storing of cookies on your device for analytics and advertising purposes, including personalized advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.
EEA / UK Users
Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.
Withdrawal of Consent
You may withdraw consent at any time by clicking "Manage cookie preferences" in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.
We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:
Google LLC: Cookie identifiers, conversion events, anonymized behavioral data, remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
Meta Platforms, Inc.: Pixel events, conversion data, custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy
We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties.
Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.
When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.
Legal basis: Consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).
Retention: Form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.
You may request deletion of your data at any time by contacting us at [email protected].
A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.
This website uses the following Google services:
Collects anonymized usage data, device info, and behavioral signals. IP anonymization is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Records when a user completes a defined action (form submission, call, purchase) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
Allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
Deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.
Google's advertising products are governed by: https://policies.google.com/technologies/ads
This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:
We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.
Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy
To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods per category are as follows:
| Data Category | Retention Period |
|---|---|
| Contact form submissions | 2 years |
| Analytics data (GA4) | 14 months |
| Marketing cookies (Google Ads) | Up to 540 days |
| Email communications | Duration of relationship + 1 year |
| Server logs | 90 days |
| Cookie consent records | 3 years (audit requirement) |
If you are located in the European Economic Area or the United Kingdom, you have the following rights under data protection law:
Request a copy of all personal data we hold about you.
Correct inaccurate or incomplete personal data.
Request deletion of your data ("right to be forgotten").
Limit how we process your personal data.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interest.
Revoke consent at any time without penalty or negative consequences.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:
Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.
These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly at [email protected].
This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at [email protected] if you believe we have received data from a minor.
This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.
The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will display a banner on our homepage for a minimum of 14 days before the changes take effect.
We encourage you to review this page periodically to stay informed about how we protect your data. The "Last Updated" date at the top of this policy indicates when the most recent revisions were made.
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us using the information below: